Frequently Asked Questions

Some commonly asked questions about AirPOS

David Doyle avatar Support @ AirPOS avatar AirPOS avatar
23 articles in this collection
Written by David Doyle, Support @ AirPOS, and AirPOS

iPad Network Settings Reset

We have come across this recently where the iZettle card reader and the Socket Mobile are reporting as connected bu Bluetooth but don't work
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Written by David Doyle
Updated yesterday

AirPOS Overview

What is AirPOS? How can independent retailers use AirPOS to sell in their shops, on the move and online?
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Written by Support @ AirPOS
Updated over a week ago

Adding Your Card Details for Your AirPOS Subscription.

Setting up your monthly subscription to AirPOS and adding your card and address billing details.
David Doyle avatar
Written by David Doyle
Updated over a week ago

How to Generate Barcodes

Some general information about barcodes and how to generate them and how to get them printed onto labels.
David Doyle avatar
Written by David Doyle
Updated over a week ago

Viewing Sales History in the AirPOS Application & Reprinting Receipts

How to view your sales in the last 24 hours and how to reprint a receipt or refund a sale.
David Doyle avatar
Written by David Doyle
Updated over a week ago

How to Setup your POS Device for the First Time.

What you'll see logging into the AirPOS POS App for the first time and the employee login screen.
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Written by David Doyle
Updated over a week ago

How Much Training is Needed to Learn to Use AirPOS?

How long it takes to become familiar with the AirPOS POS application.
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Written by AirPOS
Updated over a week ago

What Hardware Does AirPOS Support?

See what operating platforms and hardware are compatible with AirPOS.
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Written by David Doyle
Updated over a week ago

What iPads are Supported by the AirPOS POS App?

iPads that are Supported by the AirPOS POS App.
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Written by AirPOS
Updated over a week ago

Setting up the Socket Mobile Bluetooth Barcode Scanner on iPad

How to setup the Socket Mobile Barcode Scanner and putting it in the correct mode to work with AirPOS on an iPad.
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Written by AirPOS
Updated this week

How we Calculate Tax, Net Revenue and Gross Profit in AirPOS

An explanation of cost price, retail or list price, net revenue, gross profit, gross profit %, markup and how tax is calculated.
David Doyle avatar
Written by David Doyle
Updated over a week ago

Why do my Z Reads and Daily Sales Totals in my AirPOS backoffice not match?

Some explanations as to why your daily sales amounts and your 'Z Reads' can be different.
David Doyle avatar
Written by David Doyle
Updated over a week ago

What Android Tablets are Supported by AirPOS and Which Tablets Do You Recommend?

Android Tablets that are Supported by AirPOS.
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Written by AirPOS
Updated over a week ago

Changing Bluetooth Mode to Bluetooth (iOS) Mode on the Star SM-T300i Printer

How to change the Mode of the Star SM-T300i mobile printer from Bluetooth Mode (suitable for Android) to Bluetooth (iAP) suitable for iPad.
David Doyle avatar
Written by David Doyle
Updated over a week ago

How to Install and Uninstall the AirPOS POS App on iPad

How to Install the AirPOS POS application on an iPad and how to uninstall it.
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Written by AirPOS
Updated over a week ago

Signing up AirPOS and how to change timezones

When you first go through signup and setting up tax rates, staff, shop locations, tills and time zones. Also your first category and item
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Written by David Doyle
Updated over a week ago

How to Format Barcodes in Spreadsheets and CSV files

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Written by AirPOS
Updated over a week ago

How to Install and Uninstall the AirPOS POS Application on Android

How to Install the AirPOS POS application on an Android tablet and how to uninstall it.
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Written by AirPOS
Updated over a week ago

How to View your Draft Invoices in Xero

How to get Xero to display your draft invoices for each day's sales made on your AirPOS tills.
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Written by David Doyle
Updated over a week ago

How to Setup your Bluetooth CT-10 Barcode Scanner with AirPOS for Android

Setting up the CT-10 Bluetooth barcode scanner to work with the AirPOS application on an Android tablet.
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Written by AirPOS
Updated over a week ago

How to Install the AirPOS POS Application on Windows.

How to Install and update the AirPOS POS application on Windows from the backoffice.
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Written by David Doyle
Updated over a week ago

How to Change the IP Address of The Epson TM-T20 Printer

How to setup the IP Address of the Epson TM-T20 network printer so that it can operate on your network when set on the factory default.
David Doyle avatar
Written by David Doyle
Updated over a week ago

About Laser Barcode Scanners on Windows and Android on AirPOS.

General information about using barcode scanners with AirPOS on Windows and Android and how they work in 'Keyboard Wedge' mode.
David Doyle avatar
Written by David Doyle
Updated over a week ago